Friday Reservations Difficulties • 01.30.08
Rant ahead.
NYDC is famous for not allowing anyone to make any bookings on Friday. Thanks. At least that was what I expected since my friend had informed me about it. I just wanted to test them. The next sentence sprouting out of the lady’s mouth was “It should not be too crowded on Friday at Citylink.” Say what? I got 10 people wanting to eat, what if you don’t have enough seats for 10? Surely you won’t be moving one of your dining couple to another table, would you?
Next, I tried New York, New York. The website is slow. I think it’s ridiculous to use Flash for a webpage and it so reminds me of the hideous look of 1996. Slows down my loading time! The lady said last slot is only 6.30pm. So I have to find people to arrive there to ensure the table is not un-reserved by 6.30pm. They sure take their own sweet time to pick up calls too. I am turned off by the offhanded way that she threatened to un-reserve our table.
Frustrated by now, I tried Swensens. The lady replied that they don’t take reservations for Friday, Saturday and Sunday rather happily. This was getting out of hand! How can a simple booking take so much complication?
Since I have run out of places, I decided to go ahead with the restrictive New York, New York. This time a heavily don’t-know-what-accent guy picked up the call. Taking his own sweet time too. I couldn’t understand half the time what he was talking about. I had to repeat my name, how to spell, my mobile number (twice), the total number of people, etc.
All done, now I had to ensure that my table doesn’t get un-reserved. Now, I realised that I forgot to ask them to reserve a corner table. I was too caught up with the frustration of trying to understand what the accented-voice guy was telling me.
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