A Mind of My OwnSo, Commuters Should Shut Up and Accept?

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So, Commuters Should Shut Up and Accept? Published on Sunday, April 6, 2008 by

Having my articles featured is both a bane and a boon. While I have some comments that aren’t well-thought, it doesn’t mean that there aren’t any who don’t think. I have been called lame and other sorts of names.

First, my piece on listening to commuters got quite a number of comments. Wow. Only when I project a negative view then I get a response. So, shall I write more negatives views? No? Oh well.

  1. Raising prices will always get complains. No matter what. It seems that the explanations have gone from being detailed, to being general. Was it detailed in the first place? Like fuel prices raising, so there is a need to maintain, etc.
  2. Anyone taking the train knows that going from Boon Lay to Tampines takes more than an hour of train rides. If anyone else is able to get there in less than an hour by train, show me how.
  3. If anyone can show me a way such that no one will block the doors during peak hours whereby everyone is rushing to work, show me how.
    Blocking train doors. [via Flickr]
  4. If anyone is able to tell me that the waiting time for a train during non-peak hours is less than 11 minutes, let me know.
  5. If everyone is able to move in when needed, why would so many others say otherwise?
  6. When the train is delayed, what are the announcements? For a delay of 10 minutes and above, speculations are bound to fly around. What happened when it was delayed not due to someone jumping the tracks? The story was told after speculations flew around.

If no speculations should be flying around, then transparency should be implemented. If not, there will always be unhappiness. I didn’t say that it isn’t efficient. All I feel is that whenever there is a price increase, people expect more. This goes the same for that vacuum cleaner, or any product of service. You don’t expect that $200 shirt to have seams coming out after 2 washes, do you?

You want more people to use your services, it’s like building a good relationship.

10 Responses
  • by Mark April 6, 2008 at 12:42 pm

    There is a solution for no3 and 5. Get personnel to personally baby sit the queues so that ppl only enter after those who have alighted who has done so

  • by WishBoNe April 6, 2008 at 6:02 pm

    I see some personnel on the platform but they only check those who don’t stand behind the yellow lines. I do wonder if they raised the prices just because they need to deploy more personnel to ensure they don’t block the doors.

  • by Kenny April 6, 2008 at 11:17 pm

    That’s public transport for you.

  • by ignorantsoup April 6, 2008 at 11:43 pm

    Commuters should not shut up and accept if they are truly unhappy with the current states of affairs. How long must our population keep quiet and accept that our transport system is truly “world class”? I have read that post of yours and it is in no way lame, and it is definitely not a small thing. The problem is there, we all know it, but some people don’t. Some people think it is alright to block people who are exiting, something which is abnormally stupid when there are no seats to rush for in the mrt. Perhaps extreme measures should be taken. Especially in my dreamland, where people who block the mrt doors end up with horrifying outcomes. Ah well, it will end up being just a dream. When will our winds of change come?

  • by WishBoNe April 7, 2008 at 9:12 am

    @ignorantsoup
    Thank you for your kind words.

    I find it odd to have a feedback site where feedback can only be given if the topic is there. There is no other way to give feedback. Even if the very same piece I wrote here is sent to the newspapers, I doubt very much that it’ll ever see the light on print.

  • by sieteocho April 7, 2008 at 3:22 pm

    The solution is very simple but we don’t know how to implement it because we are not Singaporeans. Basically people need to learn that if you clog up the doors you will get yelled at. In Singapore we don’t know how to tell people off.

    We need people who know how to tell other people off. Every time I get off the MRT and there are people blocking my way I just walk right into them and hopefully give them a bruise on their shoulder. Yes I know I can get away with that because I’m tall but we need more people to be doing this. Once a critical mass of people who bash their way out of the doors is reached we should be able to see a reduction on people clogging up the doors.

  • by Daily SG: 8 Apr 2008 « The Singapore Daily April 8, 2008 at 11:23 am

    [...] ERPains, Trains & Automobiles – Simply Jean: As Singapore (*cough*LTA*cough*) embraces ERP, New York trashes it – A Mind of My OWn: So, Commuters Should Shut Up and Accept? [...]

  • by TP April 8, 2008 at 12:25 pm

    @#6:

    I tell you, Singaporeans can make one cock-and-bull story to tell the Police that you used “force” against them, for annoyance’s sake. [Penal code for your wordplay.]

    I hate it when Singaporeans think they are “me, me, me” and have super-ego-inflated, high-and-mighty, “I-have-cash-you-don’t” mentalities.

  • by xtrocious April 8, 2008 at 3:14 pm

    I think a lot of MRT commuters are like blocks of wood…

    Everyone will rush to enter but once they pass the door, they take root there, instead of moving further in to allow others to board…

    We should have a campaign to teach them how to be “fluid like water” where everyone should flow in to fill any gaps…

  • by SGDaily Roundup: Week 15 « The Singapore Daily April 12, 2008 at 12:17 pm

    [...] Simply Jean: As Singapore (*cough*LTA*cough*) embraces ERP, New York trashes it – A Mind of My OWn: So, Commuters Should Shut Up and Accept? – Sheep City: The Best Passenger Experience in the World – Ian On The Red Dot: Why I Dislike Taxi [...]

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