3 Times I Failed to Get A Slot
Utterly disappointed and frustrated and whatever bad feelings towards True Spa has increased. First, I had to change my date to another week, the lady supposed to be in charge of our package did not reply. Second, I attempted to book directly via the phone with their staff. The booking failed because I was booking more than a week in advance. Third, I tried again this evening. The slot failed to be opened again.
Three times. 3. Bloody. Times. I should write a complain letter to the CEO or whoever is on top of it. I want a refund.
December 29th, 2007 at 11:39 am
Hi Wishbone,
I have encountered the same problem with TRUE SPA.
I managed to contact another person called EZZA on Yebber.com and we have both complained to CASE.
Would you like to get together and I can help you to complain to CASE.
I would also encourage you to write in to Straits Times Forum like my wife. The letter got published
— Email edited —-
The link to her Straits Times Forum letter: http://www.straitstimes.com/ST%2BForum/ST%2BForum.html
[Reply]
December 29th, 2007 at 6:11 pm
@Nan Soon
I can’t find the link to the letter as I’m not sure what the heading of the letter is, can you kindly give me a new link?
[Reply]
June 30th, 2008 at 6:00 pm
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