Dust Settled
I submitted a complaint via online to M1 this morning and a few hours later, a lady (Vanessa, no full name, breaking my 1st rule of no identifiable names but this is an exception) called me asking to verify the issue. One good thing out of it is that my dad will have to go M1 shop only so that he doesn’t have to bring the police report since their systems are able to check on the central database. My dad is going to be a bit appeased. However, I think he will change telcos from the looks of it. Once the new rule about retaining your numbers even when you change telcos is in place, my dad may be one of the 1st adopters!
I’m keeping this here because I didn’t record the telephone conversation. If only there’s a way.
